Occasionally errors are discovered by customers or our editors involving lesson content or production mishaps. This page provides bulletins from our customer service team to assist in resolving these issues. If you need further assistance or you do not see a solution that fits your need, please call 1-800-446-7735 or send us a message using our contact page.


Preschool Visual Resource (Year B) Noah's Ark Flannel Figure
The Fall B Visual Resource for Preschool and Pre-K/Kindergarten (Lesson 5 • Figure 25) for the right-side of Noah's Ark was printed in reverse. Download the PDF here, print in color and paste over the incorrect flannel piece. We apologize for this error and will correct it in the next printing of this resource for 2018.


Preschool Music #2 (Year B) Missing Audio Files
The 18 audio files were left off of this CD in the last batch from manufacturing. We will be providing replacement CD's soon, but in the meantime, you may download all 18 songs in .mp3 format to play on most digital devices. We apologize for this inconvenience and look to send your replacement CD as soon as possible.


Elementary Teacher Guide Winter A CD-ROM - Missing Lesson 9 Files
There are two missing resources that should have been on the Winter A, Elementary 1 & 2 and 3 & 4 teacher guide CD-ROM. They should have been in the Lesson Extras, Lesson 9 folder, but that folder was not included on the CD.


Uncommon Youth Studies - Corrected links for additional content downloads
The Uncommon series of youth studies have incorrect URL's listed in the front of each book. The PDF document provided contains new links for all Uncommon supplemental resources.